Welcome to 18866 customer services
We endeavour to keep our costs as low as possible so we can continue to offer the best rates. For this reason we have chosen not to have an expensive call centre. Please first browse through the options listed below before emailing us; virtually all questions have been dealt with before and are therefore included in the Frequently Asked Questions.

For any general questions about our service
To report a fault
To change your credit/debit card details
To change your registered address
For any questions about your invoice
To change your email address
To subscribe to our newsletter
To unsubscribe from our newsletter
If you wish to cancel your 18866 subscription